AI RECEPTIONIST FOR HVAC COMPANIES
Melissa answers peak-season calls, collects equipment and service details, and helps customers book the next available HVAC appointment.
Answer · Capture · Schedule · Notify
1 of 4 · Call
Swipe to see each step
Illustrative workflow. Booking and emails follow your configuration.
7-day free trial. Plans start at $99 per month.
MORE THAN A MESSAGE SERVICE
Customers expect a useful response when they call—not a beep, a generic script, or a callback hours later.
Customers with an immediate need may call the next business instead of waiting for a callback.
Generic operators rarely know your services, availability, or the details your team needs to act.
Melissa answers common questions, captures structured details, and organizes the right next step 24/7.
THE COST OF MISSED CALLS
When temperatures spike or drop, every HVAC company gets busy. Melissa handles simultaneous inquiries so valuable repair and replacement leads do not go unanswered.
Your dispatcher is already on another call
Technicians are working in the field
Seasonal call volume surges
Customers call nights or weekends
BUILT AROUND YOUR CALLS
Customize Melissa around your service area, business hours, scheduling rules, and the exact work your company performs.
After every call
Contact details, request, urgency, and next step—all in one organized summary.
AN AI RECEPTIONIST FOR YOUR BUSINESS
Melissa is configured around your business—your hours, services, frequently asked questions, scheduling rules, and preferred call flow.
Uses the information and instructions you approve.
Handles calls during jobs, meetings, and after hours.
Asks for the information your team needs to respond.
Makes summaries and transcripts easy to review.
GO LIVE IN FOUR STEPS
Choose a plan and tell us the basics about your business.
Add services, hours, FAQs, and the details to collect.
Use your Melissa number or forward your existing business line.
Receive organized call details, summaries, and appointment requests.
Melissa gives HVAC companies a professional first response without requiring another full-time receptionist.
See plans and pricingAnswers customer calls 24/7
Captures names, phone numbers, addresses, and service details
Qualifies new opportunities using your business rules
Sends organized lead summaries to your dashboard
Books appointments automatically on eligible plans
Keeps call recordings, summaries, and transcripts together
FREQUENTLY ASKED QUESTIONS
Yes. Melissa can answer multiple inbound calls without requiring another full-time dispatcher.
Yes. Melissa can follow your customized intake flow and collect the equipment type, symptoms, property address, and preferred appointment time.
Yes. Eligible plans can automatically schedule appointments based on the hours and availability you configure.
START ANSWERING MORE CALLS
Start your free 7-day trial and configure Melissa for your business.
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