Voicemail loses momentum
Customers with an immediate need may call the next business instead of waiting for a callback.
AI RECEPTIONIST FOR PLUMBERS
Every Plumbing Call Answered — Even When You’re Under the Sink
Melissa answers new customer calls, gathers the plumbing problem, captures the service address, and can book the next available appointment.
No long-term contract. Plans start at $99 per month.
MORE THAN A MESSAGE SERVICE
Why growing plumbing companies need a better way to answer
Customers expect a useful response when they call—not a beep, a generic script, or a callback hours later.
Traditional services take messages
Generic operators rarely know your services, availability, or the details your team needs to act.
Melissa keeps the call moving
Melissa answers common questions, captures structured details, and organizes the right next step 24/7.
THE COST OF MISSED CALLS
Stop losing plumbing jobs because you could not reach the phone
Homeowners often call the next plumber when nobody answers. Melissa helps your plumbing company respond immediately while you stay focused on the job.
You are working beneath a sink
Your crew is driving between jobs
A homeowner calls after hours
Several customers call at once
BUILT AROUND YOUR CALLS
Melissa can capture the services your customers request
Customize Melissa around your service area, business hours, scheduling rules, and the exact work your company performs.
Drain cleaning
Water heater repair and replacement
Leak detection
Clogged sinks and toilets
Sewer line service
Repiping estimates
Fixture installation
Emergency plumbing calls
After every call
Contact details, request, urgency, and next step—all in one organized summary.
AN AI RECEPTIONIST FOR YOUR BUSINESS
A professional first response without adding another front-desk shift
Melissa is configured around your business—your hours, services, frequently asked questions, scheduling rules, and preferred call flow.
Knows your business
Uses the information and instructions you approve.
Answers around the clock
Handles calls during jobs, meetings, and after hours.
Captures useful details
Asks for the information your team needs to respond.
Keeps your team informed
Makes summaries and transcripts easy to review.
GO LIVE IN FOUR STEPS
Set up your answering service without changing how you run your business
- STEP 01
Create your account
Choose a plan and tell us the basics about your business.
- STEP 02
Configure Melissa
Add services, hours, FAQs, and the details to collect.
- STEP 03
Connect your calls
Use your Melissa number or forward your existing business line.
- STEP 04
Review every opportunity
Receive organized call details, summaries, and appointment requests.
One AI receptionist. Every new opportunity organized.
Melissa gives plumbing companies a professional first response without requiring another full-time receptionist.
See plans and pricingAnswers customer calls 24/7
Captures names, phone numbers, addresses, and service details
Qualifies new opportunities using your business rules
Sends organized lead summaries to your dashboard
Books appointments automatically on eligible plans
Keeps call recordings, summaries, and transcripts together
FREQUENTLY ASKED QUESTIONS
Questions from plumbing companies
Can Melissa answer emergency plumbing calls?
Yes. You define how Melissa should handle urgent calls, what information to collect, and when to direct callers to an emergency number.
Can Melissa schedule plumbing appointments?
Yes. Professional and Growth plans can check configured availability and book eligible plumbing appointments.
Does Melissa capture the service address?
Yes. Melissa can collect the caller’s name, phone number, email when needed, service address, requested service, and appointment preference.
START ANSWERING MORE CALLS
Give every customer a professional answer
Start your free 7-day trial and configure Melissa for your business.
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