Every call answered
Melissa gives every caller a professional welcome—during the workday, after hours, and on weekends.
Built for small businesses
Never miss a call.
Or a new customer.
Melissa answers calls, captures leads, and books appointments—24/7.
No setup fee. Cancel anytime.
Built for your business
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Law Firms
Capture new client inquiries while you’re in court.
Melissa for Law Firms
Home Services
Capture service requests while you’re on the job.
Melissa for Home Services
Auto Repair
Book service appointments while your bays stay busy.
Melissa for Auto Repair
Dental Offices
Help new patients while your team focuses on care.
Melissa for Dental Offices
Salons & Spas
Keep booking while you focus on the client in your chair.
Melissa for Salons & Spas
Veterinary Clinics
Organize pet-owner calls while your team helps patients.
Melissa for Veterinary Clinics
Real Estate
Capture buyer and seller inquiries while you’re showing homes.
Melissa for Real Estate
Accounting Firms
Keep client inquiries organized, even during tax season.
Melissa for Accounting FirmsExplore all industries →
Live call
00:42✓
Appointment booked
Today at 3:00 PM · Water heater repair
Melissa is speaking
More than an answering service
From ringing phone to satisfied customer—Melissa handles the details.
Give every customer a fast, professional response while Melissa collects the information your team needs to win the work.
Every lead qualified
She collects the customer's contact information, reason for calling, urgency, and the details your team needs to respond.
Appointments booked
Melissa offers available times and schedules qualified customers without creating calendar conflicts.
Your team kept informed
Receive the outcome, customer details, summary, and next step as soon as the conversation ends.
Stay focused on the work
Your business keeps answering—even when your hands are full.
Whether you are on a job, driving to the next customer, or helping someone in person, Melissa makes sure the next opportunity receives a professional response.
Always ready
A professional response, even when you cannot pick up.
Melissa answers around the clock using your greeting and business instructions. She can explain your services, answer common questions, and capture the request without sending a potential customer to voicemail.
- Available 24/7, including nights and weekends
- Follows your services, hours, and customer-care rules
- Handles simultaneous inquiries without a busy signal
M
LiveMelissa is answering
Incoming customer call
Thanks for calling Bart's Plumbing. This is Melissa. How can I help?
My kitchen sink is backing up and I need someone today.
I can help with that. Let me get a few details and check today's availability.
Caller helped without reaching voicemail
Available today
Choose an appointment
10:00 AM
11:30 AM
1:00 PM
3:00 PM
4:30 PM
5:00 PM
✓
Appointment confirmed
Today at 3:00 PM · Calendar updated
Scheduling built in
Turn qualified callers into appointments while they are ready to book.
Melissa checks your real availability, offers appropriate times, and adds the confirmed appointment to your calendar. Your customer gets an immediate answer and your team starts with the details already collected.
- Books directly into your connected calendar
- Respects business hours, buffers, and scheduling rules
- Sends customer confirmations and team notifications
Complete call context
Know who called, what they need, and what happens next.
Each call becomes an organized lead instead of a scribbled message. Review the customer's request, urgency, appointment, transcript, and recording from one place—then follow up with confidence.
- Structured lead details instead of vague messages
- Urgent calls clearly marked for fast follow-up
- Searchable summaries, transcripts, and recordings
New lead captured
Julie — Clogged kitchen sink
Appointment
Today, 3:00 PM
Status
Booked
Summary: Kitchen sink is backing up. Customer requested same-day service and confirmed the 3:00 PM opening.
Next step: Call before arrival.
2m 18sTranscript saved
A better customer experience
Fast answers build confidence before your team ever arrives.
Customers do not want to leave a voicemail and wonder if anyone will call back. Melissa responds immediately, gathers the right details, and gives the caller a clear next step.
✓No voicemail dead ends
✓Consistent professional greeting
✓Clear appointment expectations
✓Complete details for your team
Everything working together
The front-office details that keep small businesses moving.
Custom greeting
Open every call with your business name and the tone you choose.
Urgency detection
Identify emergencies and high-intent jobs that need a faster response.
Business instructions
Define services, service areas, hours, policies, and how each call should be handled.
Existing customer recognition
Give returning customers a smoother experience without starting from zero.
Google Calendar sync
Keep new appointments and your team's availability working from the same calendar.
Instant notifications
Get notified when a new lead, appointment, or urgent request comes in.
Call summaries and transcripts
Review what the caller needed, what Melissa captured, and what should happen next.
Call recordings
Listen back when you need context, coaching, or a complete record of the call.
Feature questions
What business owners ask before getting started.
A few quick answers about how Melissa handles your calls, customers, and appointments.
Can Melissa answer calls when my office is closed?+
Yes. Melissa can answer around the clock, including evenings, weekends, and holidays. You control the greeting, business hours, emergency instructions, and what should happen after hours.
Can Melissa book appointments directly on my calendar?+
Yes. Melissa can check your real availability, offer appropriate appointment times, and add confirmed appointments to your connected Google Calendar while respecting your scheduling rules and buffers.
What information does Melissa collect from callers?+
You can have Melissa collect the caller's name, phone number, email, service address, requested service, urgency, preferred appointment time, and any custom details your team needs.
How will I know when someone calls?+
Melissa creates an organized call record and lead in your dashboard. Depending on your setup, your team can also receive an immediate notification with the caller's details, summary, urgency, appointment, and next step.
Can I customize what Melissa says?+
Yes. Configure your greeting, services, service area, frequently asked questions, business hours, emergency rules, scheduling preferences, and special instructions from your settings.
What happens if a call is urgent?+
Melissa identifies urgent language and service situations based on your rules, clearly marks the lead as urgent, and captures the information your team needs for fast follow-up.
Can I review the call afterward?+
Yes. Your dashboard keeps the call summary and transcript, and supported plans include call recordings so you can listen back whenever more context is needed.
Let Melissa answer your next customer.
Start your free seven-day trial. No setup fee, and you can cancel anytime.
Built for small businesses
Melissa learns how your business handles calls.
Configure your services, appointment rules, common questions, urgent-call instructions, business hours, and customer intake requirements.
Electrical
Plumbing
HVAC
Roofing
Landscaping
Concrete
Tree service
Pressure washing
Janitorial
Property management
Handyman
Dental offices
Law firms
Salons & spas
Auto repair
Veterinary clinics
Real estate
One call with Melissa
01
Melissa answers
The customer receives a professional greeting customized for your business.
02
Melissa qualifies the lead
She collects the customer, contact, address, service, and scheduling details.
03
The appointment is booked
Available times are offered without creating scheduling conflicts.
04
You receive the lead
The complete call summary appears in your dashboard and inbox.
Simple pricing
One missed job can cost more than Melissa.
Choose the monthly call volume that fits your business. Every plan includes a free seven-day trial.
Starter
Perfect for solo owners and smaller local businesses.
$99/ month
100 calls included
✓100 AI answered calls per month
✓AI receptionist
✓Automatic lead capture
✓Appointment scheduling
✓Urgency detection
✓Customer confirmations
✓Team notifications
✓Call summaries and transcripts
✓Custom business instructions
Most Popular
Professional
Built for growing small businesses with consistent call volume.
$199/ month
250 calls included
✓250 AI answered calls per month
✓Everything in Starter
✓Google Calendar sync
✓Existing customer recognition
✓Call recordings
✓Advanced reporting
✓Priority support
Growth
For busy service companies handling high call volume.
$299/ month
400 calls included
✓400 AI answered calls per month
✓Everything in Professional
✓Multiple team members
✓Multiple business phone numbers
✓Advanced analytics
✓API and integrations
✓White-glove onboarding
No setup fee. Cancel anytime. Additional usage may be billed separately.
Frequently asked questions
Questions before getting started?
Can Melissa answer calls after hours?+
Yes. Melissa can answer your business calls around the clock, including evenings and weekends.
Can Melissa schedule appointments?+
Yes. Melissa can offer available appointment times and add confirmed appointments to your connected calendar.
Can I customize what Melissa says?+
Yes. You can configure your services, service area, business hours, emergency rules, scheduling preferences, and custom instructions.
Will I know when a new customer calls?+
Yes. Melissa creates a lead in your dashboard and sends the call details directly to you.
What happens after the free trial?+
Your subscription continues on the plan you selected unless you cancel before the trial ends. Plans start at $99 per month.
Stop sending customer calls to voicemail.
Start your seven-day trial and let Melissa answer your next customer.