Voicemail loses momentum
Customers with an immediate need may call the next business instead of waiting for a callback.
AI RECEPTIONIST FOR VETERINARY CLINICS
Help Pet Owners Feel Heard From the First Call
Melissa answers routine inquiries, captures pet and owner details, and follows your instructions for appointment and urgent-call requests.
No long-term contract. Plans start at $99 per month.
MORE THAN A MESSAGE SERVICE
Why growing veterinary clinics need a better way to answer
Customers expect a useful response when they call—not a beep, a generic script, or a callback hours later.
Traditional services take messages
Generic operators rarely know your services, availability, or the details your team needs to act.
Melissa keeps the call moving
Melissa answers common questions, captures structured details, and organizes the right next step 24/7.
THE COST OF MISSED CALLS
Your team needs to focus on the animal in front of them
Phones do not stop when the lobby is busy. Melissa handles the first conversation so your staff can stay present with patients and review organized call details afterward.
Staff are assisting in an exam room
The lobby is busy
A pet owner calls after hours
Multiple appointment requests arrive together
BUILT AROUND YOUR CALLS
Melissa can capture the services your customers request
Customize Melissa around your service area, business hours, scheduling rules, and the exact work your company performs.
New-patient inquiries
Wellness visit requests
Vaccination appointments
Sick-pet calls
Prescription messages
Appointment changes
Office information
After-hours instructions
After every call
Contact details, request, urgency, and next step—all in one organized summary.
AN AI RECEPTIONIST FOR YOUR BUSINESS
A professional first response without adding another front-desk shift
Melissa is configured around your business—your hours, services, frequently asked questions, scheduling rules, and preferred call flow.
Knows your business
Uses the information and instructions you approve.
Answers around the clock
Handles calls during jobs, meetings, and after hours.
Captures useful details
Asks for the information your team needs to respond.
Keeps your team informed
Makes summaries and transcripts easy to review.
GO LIVE IN FOUR STEPS
Set up your answering service without changing how you run your business
- STEP 01
Create your account
Choose a plan and tell us the basics about your business.
- STEP 02
Configure Melissa
Add services, hours, FAQs, and the details to collect.
- STEP 03
Connect your calls
Use your Melissa number or forward your existing business line.
- STEP 04
Review every opportunity
Receive organized call details, summaries, and appointment requests.
One AI receptionist. Every new opportunity organized.
Melissa gives veterinary clinics a professional first response without requiring another full-time receptionist.
See plans and pricingAnswers customer calls 24/7
Captures names, contact details, and the reason for every call
Follows your business rules and custom intake questions
Sends organized call summaries to your dashboard
Books eligible appointments on connected calendars
Keeps summaries, transcripts, and recordings together
FREQUENTLY ASKED QUESTIONS
Questions from veterinary clinics
Can Melissa identify urgent veterinary requests?
Melissa can listen for urgency and follow the clinic's configured instructions, including directing true emergencies according to your policy.
Can Melissa collect pet information?
Yes. She can collect the pet's name, species, symptoms, owner information, and preferred appointment time.
Can Melissa change appointments?
Melissa can capture rescheduling requests and, when configured, help offer available times.
START ANSWERING MORE CALLS
Give every customer a professional answer
Start your free 7-day trial and configure Melissa for your business.
Start Free TrialExplore related answering services
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