AI RECEPTIONIST FOR VETERINARY CLINICS
Melissa answers routine inquiries, captures pet and owner details, and follows your instructions for appointment and urgent-call requests.
Answer · Capture · Schedule · Notify
1 of 4 · Call
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Illustrative workflow. Booking and emails follow your configuration.
7-day free trial. Plans start at $99 per month.
MORE THAN A MESSAGE SERVICE
Customers expect a useful response when they call—not a beep, a generic script, or a callback hours later.
Customers with an immediate need may call the next business instead of waiting for a callback.
Generic operators rarely know your services, availability, or the details your team needs to act.
Melissa answers common questions, captures structured details, and organizes the right next step 24/7.
THE COST OF MISSED CALLS
Phones do not stop when the lobby is busy. Melissa handles the first conversation so your staff can stay present with patients and review organized call details afterward.
Staff are assisting in an exam room
The lobby is busy
A pet owner calls after hours
Multiple appointment requests arrive together
BUILT AROUND YOUR CALLS
Customize Melissa around your service area, business hours, scheduling rules, and the exact work your company performs.
After every call
Contact details, request, urgency, and next step—all in one organized summary.
AN AI RECEPTIONIST FOR YOUR BUSINESS
Melissa is configured around your business—your hours, services, frequently asked questions, scheduling rules, and preferred call flow.
Uses the information and instructions you approve.
Handles calls during jobs, meetings, and after hours.
Asks for the information your team needs to respond.
Makes summaries and transcripts easy to review.
GO LIVE IN FOUR STEPS
Choose a plan and tell us the basics about your business.
Add services, hours, FAQs, and the details to collect.
Use your Melissa number or forward your existing business line.
Receive organized call details, summaries, and appointment requests.
Melissa gives veterinary clinics a professional first response without requiring another full-time receptionist.
See plans and pricingAnswers customer calls 24/7
Captures names, contact details, and the reason for every call
Follows your business rules and custom intake questions
Sends organized call summaries to your dashboard
Books eligible appointments on connected calendars
Keeps summaries, transcripts, and recordings together
FREQUENTLY ASKED QUESTIONS
Melissa can listen for urgency and follow the clinic's configured instructions, including directing true emergencies according to your policy.
Yes. She can collect the pet's name, species, symptoms, owner information, and preferred appointment time.
Melissa can capture rescheduling requests and, when configured, help offer available times.
START ANSWERING MORE CALLS
Start your free 7-day trial and configure Melissa for your business.
Start Free TrialSee how Melissa supports other businesses with similar customer calls and scheduling needs, or browse all 200 industry solutions.