Voicemail loses momentum
Customers with an immediate need may call the next business instead of waiting for a callback.
AI RECEPTIONIST FOR JANITORIAL COMPANIES
Turn More Facility Calls Into Janitorial Opportunities
Melissa answers commercial cleaning inquiries, collects building details, and schedules walkthroughs without adding office payroll.
No long-term contract. Plans start at $99 per month.
MORE THAN A MESSAGE SERVICE
Why growing janitorial companies need a better way to answer
Customers expect a useful response when they call—not a beep, a generic script, or a callback hours later.
Traditional services take messages
Generic operators rarely know your services, availability, or the details your team needs to act.
Melissa keeps the call moving
Melissa answers common questions, captures structured details, and organizes the right next step 24/7.
THE COST OF MISSED CALLS
Commercial prospects should never reach voicemail
Property managers and facility teams often contact multiple vendors. Melissa helps your janitorial company respond professionally from the first call.
Management is visiting job sites
Supervisors are supporting crews
A property manager calls after hours
A bid request needs fast follow-up
BUILT AROUND YOUR CALLS
Melissa can capture the services your customers request
Customize Melissa around your service area, business hours, scheduling rules, and the exact work your company performs.
Office cleaning
Medical facility cleaning
Retail janitorial service
Industrial cleaning
Floor care
Day porter service
Post-construction cleanup
Commercial cleaning walkthroughs
After every call
Contact details, request, urgency, and next step—all in one organized summary.
AN AI RECEPTIONIST FOR YOUR BUSINESS
A professional first response without adding another front-desk shift
Melissa is configured around your business—your hours, services, frequently asked questions, scheduling rules, and preferred call flow.
Knows your business
Uses the information and instructions you approve.
Answers around the clock
Handles calls during jobs, meetings, and after hours.
Captures useful details
Asks for the information your team needs to respond.
Keeps your team informed
Makes summaries and transcripts easy to review.
GO LIVE IN FOUR STEPS
Set up your answering service without changing how you run your business
- STEP 01
Create your account
Choose a plan and tell us the basics about your business.
- STEP 02
Configure Melissa
Add services, hours, FAQs, and the details to collect.
- STEP 03
Connect your calls
Use your Melissa number or forward your existing business line.
- STEP 04
Review every opportunity
Receive organized call details, summaries, and appointment requests.
One AI receptionist. Every new opportunity organized.
Melissa gives janitorial companies a professional first response without requiring another full-time receptionist.
See plans and pricingAnswers customer calls 24/7
Captures names, phone numbers, addresses, and service details
Qualifies new opportunities using your business rules
Sends organized lead summaries to your dashboard
Books appointments automatically on eligible plans
Keeps call recordings, summaries, and transcripts together
FREQUENTLY ASKED QUESTIONS
Questions from janitorial companies
Can Melissa collect commercial facility details?
Yes. Melissa can ask about facility type, approximate size, cleaning frequency, location, and decision timeline.
Can Melissa schedule walkthroughs?
Yes. Eligible plans can book walkthrough appointments based on your availability.
Can Melissa handle multiple service areas?
Yes. You can explain your service areas and qualification rules in Melissa’s business settings.
START ANSWERING MORE CALLS
Give every customer a professional answer
Start your free 7-day trial and configure Melissa for your business.
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