Voicemail loses momentum
Customers with an immediate need may call the next business instead of waiting for a callback.
AI RECEPTIONIST FOR PROPERTY MANAGEMENT
Organize More Property Calls Without Expanding the Front Office
Melissa captures caller identity, property address, request type, and next-step details for property management teams.
No long-term contract. Plans start at $99 per month.
MORE THAN A MESSAGE SERVICE
Why growing property management companies need a better way to answer
Customers expect a useful response when they call—not a beep, a generic script, or a callback hours later.
Traditional services take messages
Generic operators rarely know your services, availability, or the details your team needs to act.
Melissa keeps the call moving
Melissa answers common questions, captures structured details, and organizes the right next step 24/7.
THE COST OF MISSED CALLS
Property calls arrive from every direction
Tenants, owners, applicants, and vendors all need different workflows. Melissa helps identify and organize each call before it reaches your team.
The office is handling tenant requests
A maintenance call arrives after hours
Leasing calls overlap
Managers are visiting properties
BUILT AROUND YOUR CALLS
Melissa can capture the services your customers request
Customize Melissa around your service area, business hours, scheduling rules, and the exact work your company performs.
Maintenance requests
Leasing inquiries
Owner calls
Vendor coordination
After-hours intake
Property showing requests
General tenant questions
New management inquiries
After every call
Contact details, request, urgency, and next step—all in one organized summary.
AN AI RECEPTIONIST FOR YOUR BUSINESS
A professional first response without adding another front-desk shift
Melissa is configured around your business—your hours, services, frequently asked questions, scheduling rules, and preferred call flow.
Knows your business
Uses the information and instructions you approve.
Answers around the clock
Handles calls during jobs, meetings, and after hours.
Captures useful details
Asks for the information your team needs to respond.
Keeps your team informed
Makes summaries and transcripts easy to review.
GO LIVE IN FOUR STEPS
Set up your answering service without changing how you run your business
- STEP 01
Create your account
Choose a plan and tell us the basics about your business.
- STEP 02
Configure Melissa
Add services, hours, FAQs, and the details to collect.
- STEP 03
Connect your calls
Use your Melissa number or forward your existing business line.
- STEP 04
Review every opportunity
Receive organized call details, summaries, and appointment requests.
One AI receptionist. Every new opportunity organized.
Melissa gives property management companies a professional first response without requiring another full-time receptionist.
See plans and pricingAnswers customer calls 24/7
Captures names, phone numbers, addresses, and service details
Qualifies new opportunities using your business rules
Sends organized lead summaries to your dashboard
Books appointments automatically on eligible plans
Keeps call recordings, summaries, and transcripts together
FREQUENTLY ASKED QUESTIONS
Questions from property management companies
Can Melissa distinguish tenants, owners, prospects, and vendors?
Yes. Melissa can begin by identifying the caller type and then use the appropriate intake questions.
Can Melissa collect maintenance requests?
Yes. Melissa can capture the property address, unit, issue, caller details, and access notes.
Can Melissa replace emergency services?
No. Melissa can follow your escalation instructions, but emergencies should always be directed according to your established safety procedures.
START ANSWERING MORE CALLS
Give every customer a professional answer
Start your free 7-day trial and configure Melissa for your business.
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