Voicemail loses momentum
Customers with an immediate need may call the next business instead of waiting for a callback.
AI RECEPTIONIST FOR SALONS AND SPAS
Keep Booking Clients While You Focus on the Client in Your Chair
Melissa answers service questions, gathers preferences, and helps turn incoming calls into organized appointment requests.
No long-term contract. Plans start at $99 per month.
MORE THAN A MESSAGE SERVICE
Why growing salons and spas need a better way to answer
Customers expect a useful response when they call—not a beep, a generic script, or a callback hours later.
Traditional services take messages
Generic operators rarely know your services, availability, or the details your team needs to act.
Melissa keeps the call moving
Melissa answers common questions, captures structured details, and organizes the right next step 24/7.
THE COST OF MISSED CALLS
Great service requires your full attention
Stopping mid-appointment to answer the phone hurts both experiences. Melissa gives callers an immediate response while your team stays focused on the client in front of them.
A stylist is with a client
The front desk is checking someone out
A booking request arrives after hours
A caller needs help choosing a service
BUILT AROUND YOUR CALLS
Melissa can capture the services your customers request
Customize Melissa around your service area, business hours, scheduling rules, and the exact work your company performs.
Hair appointments
Color consultations
Massage bookings
Facial services
Nail appointments
Bridal inquiries
Gift-card questions
Appointment changes
After every call
Contact details, request, urgency, and next step—all in one organized summary.
AN AI RECEPTIONIST FOR YOUR BUSINESS
A professional first response without adding another front-desk shift
Melissa is configured around your business—your hours, services, frequently asked questions, scheduling rules, and preferred call flow.
Knows your business
Uses the information and instructions you approve.
Answers around the clock
Handles calls during jobs, meetings, and after hours.
Captures useful details
Asks for the information your team needs to respond.
Keeps your team informed
Makes summaries and transcripts easy to review.
GO LIVE IN FOUR STEPS
Set up your answering service without changing how you run your business
- STEP 01
Create your account
Choose a plan and tell us the basics about your business.
- STEP 02
Configure Melissa
Add services, hours, FAQs, and the details to collect.
- STEP 03
Connect your calls
Use your Melissa number or forward your existing business line.
- STEP 04
Review every opportunity
Receive organized call details, summaries, and appointment requests.
One AI receptionist. Every new opportunity organized.
Melissa gives salons and spas a professional first response without requiring another full-time receptionist.
See plans and pricingAnswers customer calls 24/7
Captures names, contact details, and the reason for every call
Follows your business rules and custom intake questions
Sends organized call summaries to your dashboard
Books eligible appointments on connected calendars
Keeps summaries, transcripts, and recordings together
FREQUENTLY ASKED QUESTIONS
Questions from salons and spas
Can Melissa ask which service a client wants?
Yes. Customize the services, intake questions, staff preferences, and booking instructions Melissa uses.
Can Melissa book appointments?
Yes. Eligible plans can offer approved times from your connected calendar.
Can Melissa handle cancellations?
Melissa can capture cancellation and rescheduling requests according to the workflow you configure.
START ANSWERING MORE CALLS
Give every customer a professional answer
Start your free 7-day trial and configure Melissa for your business.
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