Voicemail loses momentum
Customers with an immediate need may call the next business instead of waiting for a callback.
AI RECEPTIONIST FOR APPLIANCE REPAIR
Capture the Appliance Details Before the Technician Calls Back
Melissa answers appliance repair inquiries, gathers brand and symptom information, and helps schedule service.
No long-term contract. Plans start at $99 per month.
MORE THAN A MESSAGE SERVICE
Why growing appliance repair companies need a better way to answer
Customers expect a useful response when they call—not a beep, a generic script, or a callback hours later.
Traditional services take messages
Generic operators rarely know your services, availability, or the details your team needs to act.
Melissa keeps the call moving
Melissa answers common questions, captures structured details, and organizes the right next step 24/7.
THE COST OF MISSED CALLS
Better intake creates more efficient service calls
Collecting the appliance type, brand, symptoms, address, and availability during the first call saves time for dispatch and technicians.
Technicians are inside homes
Dispatch is already on another call
A customer calls after hours
Several service requests overlap
BUILT AROUND YOUR CALLS
Melissa can capture the services your customers request
Customize Melissa around your service area, business hours, scheduling rules, and the exact work your company performs.
Refrigerator repair
Washer and dryer repair
Dishwasher repair
Oven and range repair
Freezer repair
Microwave repair
Garbage disposal inquiries
Commercial appliance service
After every call
Contact details, request, urgency, and next step—all in one organized summary.
AN AI RECEPTIONIST FOR YOUR BUSINESS
A professional first response without adding another front-desk shift
Melissa is configured around your business—your hours, services, frequently asked questions, scheduling rules, and preferred call flow.
Knows your business
Uses the information and instructions you approve.
Answers around the clock
Handles calls during jobs, meetings, and after hours.
Captures useful details
Asks for the information your team needs to respond.
Keeps your team informed
Makes summaries and transcripts easy to review.
GO LIVE IN FOUR STEPS
Set up your answering service without changing how you run your business
- STEP 01
Create your account
Choose a plan and tell us the basics about your business.
- STEP 02
Configure Melissa
Add services, hours, FAQs, and the details to collect.
- STEP 03
Connect your calls
Use your Melissa number or forward your existing business line.
- STEP 04
Review every opportunity
Receive organized call details, summaries, and appointment requests.
One AI receptionist. Every new opportunity organized.
Melissa gives appliance repair companies a professional first response without requiring another full-time receptionist.
See plans and pricingAnswers customer calls 24/7
Captures names, phone numbers, addresses, and service details
Qualifies new opportunities using your business rules
Sends organized lead summaries to your dashboard
Books appointments automatically on eligible plans
Keeps call recordings, summaries, and transcripts together
FREQUENTLY ASKED QUESTIONS
Questions from appliance repair companies
Can Melissa collect appliance brands and symptoms?
Yes. Melissa can ask for appliance type, brand, model when available, symptoms, and when the issue started.
Can Melissa schedule repair visits?
Yes. Eligible plans can schedule appointments within your configured availability.
Can Melissa identify whether an appliance is residential or commercial?
Yes. Your intake can distinguish residential and commercial service requests.
START ANSWERING MORE CALLS
Give every customer a professional answer
Start your free 7-day trial and configure Melissa for your business.
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